Privacy Policy

This Privacy Policy is intended to explain what types of information we at SNOLUXE collect about you, and how we use and share that information. One section of this privacy policy also addresses what happens with information we collect on our pages on social media sites, such as Facebook, Twitter, Instagram, and Pinterest ("Social Media Pages"). This Privacy Policy applies to the information collected online at http://www.snoluxe.com/ (the "Site") and the Social Media Pages.

What type of information does SNOLUXE collect online?

General Browsing and Tracking Mechanisms:
We gather navigational information about where visitors go on the Site and information about the technical efficiencies of the Site (i.e., time to connect to our website, time to download pages, etc.). This information is referred to in this Privacy Policy as "Navigational Information" and allows us to see which areas of the Site are most visited and helps us better understand our visitors' experiences at the Site. In the process of gathering Navigational Information, non-personally identifiable information (for example, domain type, browser version, service provider and IP address) may be collected which will provide information regarding a visitor's use of the Site.

We collect Navigational Information from technology such as Cookies and Web Beacons. Cookies are small text files that help us to personalize the content of the Site. Web Beacons are electronic files used to track your navigation on a website or collection of sites, the completion of transactions, submittal of applications and browsing behavior. We use cookies and other tracking technology to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about the Site’s traffic and interaction so that we can offer better experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding visitors to the Site. These service providers are permitted to use the information collected on our behalf to help us conduct and improve our business. If you prefer, you can choose to turn off all cookies via your browser settings. However, if you turn your cookies off, some features of the Site may not function properly.

Collection of Personal Information:
We may ask you to provide personal information when you establish or update an Account on the Site, sign up to receive emails from SNOLUXE or other marketing materials, make a purchase, create or update your wish list, send items to a friend, view your order history, participate in contests and surveys, submit a career profile, or contact us.

Categories of personal information collected online include name, billing and shipping address information, email address, telephone number, mobile number, credit card information, resume information, and any other information you choose to provide us. This information is referred to as "Personal Information" in this Privacy Policy. Navigational Information and Personal Information are collectively referred to as "Information" in this Privacy Policy.

What type of Information does SNOLUXE collect on its Social Media Pages?

Personal Information may be collected directly by us through our Social Media Pages and may also be collected by the social media sites hosting our Social Media Pages (each, a "Social Media Site").

Examples of how Personal Information may be directly collected by us through our Social Media Pages include providing Personal Information through an application or form which has a link to this Privacy Policy. We will use and share the Personal Information we collect on or through our Social Media Pages in the manner specified below in How does SNOLUXE use your Information? and in What Information does SNOLUXE share with third parties?

This Privacy Policy does not cover Personal Information collected by any Social Media Site or the privacy and security practices of any Social Media Site. Please review privacy policies and terms of service on the applicable Social Media Site, if you have any questions about their privacy or security practices.

The Social Media Sites may provide aggregate information and analysis to us about visitors' use of our Social Media Pages. This allows us to better understand and analyze our user growth, general demographic information about the users of our Social Media Pages, and interaction with content on our Social Media Pages. Overall, this information may be used to help us understand the types of visitors and users of our Social Media Pages and use of the content.

How does SNOLUXE use your Information?

We use your Information to:

deliver products that you have ordered,
contact you or the product recipient(s) in the event of order delay or difficulty,
deliver information through the various communication channels you have provided to us about our products or the Site, including adding you to our email list or to our customer phone and mail marketing list when you register for an account or make a purchase,
send information about events, surveys, promotions and possibly contests to you,
tailor your experience on the Site to your interests,
develop and improve our products, services, and the Site, and
respond to your inquiries.

If you have set up an Account at the Site, you may save Personal Information in that Account, and we will access this Personal Information to make your shopping quicker and easier. We require you to create and/or access your Account to use various features of the Site, such as accessing your order history and creating a wish list.

We will use the Personal Information you provide in a career profile, including in your resume, to assist in your goal of becoming hired by us, and, if hired, we will use the Personal Information submitted for employment and business-related purposes.

With respect to emails, we will use your Personal Information to send you exclusive information about special offers, media events, new products and much more. If at any time you would like to stop future delivery of emails from us, please follow the removal instructions located at the end of each message. Please note, however, that your request not to receive email information will not preclude us from contacting you by email or otherwise regarding questions we have about your purchase and other operational emails, such as shipping information.

We use the Personal Information collected on our Social Media Pages to send communications regarding our products, services, and promotions; to respond to your inquiries; to conduct surveys, sweepstakes or contests; to analyze your activity on our Social Media Pages and to develop our products and services.

What Information does SNOLUXE share with third parties?

We may use third party vendors to assist us with the Site and our e-commerce business ("Third Party Vendors"). Some examples of the assistance that may be provided by third party service providers are: monitoring and analyzing Site activity, operations and marketing assistance, hosting the Site, processing orders, running promotions and events and surveys, maintaining our database, processing employment applications, and administering and monitoring emails. It is possible that some of these service providers will be located outside of the United States. We will share your Information with these Third Party Vendors only as necessary for them to perform their functions and to the extent permitted by law. Use of your Information by these Third Party Vendors is governed by their own privacy policies and procedures and not by this Privacy Policy.

We may share your Information with any of our parent companies, subsidiaries, joint ventures, or other companies under common control with us.

We may add your Personal Information to cooperative database(s) accessible by third parties subscribing for such database(s) and/or share your Personal Information with third parties that are not Third Party Vendors, in both cases, so that those third parties can send you information about their products and/or services. If you do not wish to have your Personal Information added to cooperative database(s) and/or shared directly with these third parties (other than Third Party Vendors), please send an e-mail to customerservice@snoluxe.com .

As we develop our businesses, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, sale of assets, dissolution, or similar event, some or all of the Information may be part of the transferred assets.

To the extent permitted by law, we may also disclose Information when required by law, court order, or other government or law enforcement authority or regulatory agency, or whenever we believe that disclosing such information is necessary or advisable, for example, to protect the rights, property, or safety of us or others.

We may elect to use third party advertising companies to serve our advertisements and allow them to collect non-Personally Information during your visits to the Site and other websites in order to provide advertisements about goods and services likely to be of interest to you ("Advertisements"). These companies typically use a third party cookie or third party web beacon to collect this information. These third party cookies do not collect Personal Information. You may opt-out of the use of your information this purpose. To learn more or to choose to opt-out, please visit the Network Advertising Initiative at http://www.networkadvertising.org/. If you delete your cookies, use a different browser, or buy a new computer, you will need to renew your opt-out choice.

California Residents

Under California Civil Code Section 1798.83, California residents who have established business relationships with us may choose to opt out of our sharing their Personal Information with third parties for direct marketing purposes. If you are a California resident and (1) you wish to opt out; or (2) you wish to request certain information regarding our disclosure of your Personal Information to third parties for the direct marketing purposes, please send an e-mail to customerservice@snoluxe.com .

Visitors from outside the U.S.

If you are visiting the Site from a location outside of the U.S., your connection will be through and to servers located in the U.S. With respect to any Personal Information you provide to us on any of our Social Media Pages, once received by us from the applicable Social Media Site, it is maintained and processed by us on servers and internal systems located in the United States. All Personal Information you provide to us will be maintained in web servers and/or internal systems located within the U.S. By using the Site or Social Media Pages and/or providing us with any Personal Information, you consent to transfer of such Personal Information to the U.S.

Information that is NOT covered by this Privacy Policy

If you decide to make any Personal Information or other information, photos, or other content publicly available through our Social Media Pages, you acknowledge and agree that this information and content is made available to all users of the Social Media Pages and others, and that it is not subject to the terms of this Privacy Policy.

Updating your Personal Information

We prefer to keep your Personal Information accurate and up-to-date. To do this, we provide you with the opportunity to update or modify your Personal Information by logging in to your Account.

Children

We do not knowingly collect Personal Information from children under the age of 13 through the Site. If you are under 13, please do not give us any Personal Information. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Privacy Policy by instructing their children to never provide Personal Information through Internet without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Information to us, please contact us, and we will endeavor to delete that information from our databases.

Links to other websites

For your convenience, our web site may contain links to web sites that are owned and/or operated by third parties (each, a "Third Party Site"). We are not responsible for the privacy practices, advertising, products, services or the content of any Third Party Site. Links that appear on the Site should not be deemed to imply that we endorse or have any affiliation with any Third Party Site or the products, services, or content made available through any Third Party Site. We encourage you to review the separate privacy policies and terms of use of each Third Party Site that you visit.

Security statement

We take commercially reasonable steps to protect your Personal Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to and from us over the Internet. In particular, e-mail sent to or from the Site may not be secure, and you should therefore take special care in deciding what information you send via e-mail.

Updates to Privacy Policy

This Privacy Policy is effective as of the date stated at the top of this Privacy Policy. We may change this Privacy Policy from time to time, and will post any changes on the Site as they go into effect. By accessing the Site after we make any such changes to this Privacy Policy, you are deemed to have accepted such changes. Please refer back to this Privacy Policy on a regular basis.

Questions or concerns

If you have additional questions or would like more information regarding our information collection, use of disclosure practices, please feel free to send an email to customerservice@snoluxe.com .

This privacy policy was last updated August 1, 2015.